This Daxko Operations release includes several exciting new features and updates. Read the full details below for more info and release guides.

• Monthly Add-ons for membership (in Training Sites only)
• Digital barcodes
• Additional “welcome” sounds for check-ins

Also, don’t miss the “coming soon” section below for a sneak peek into upcoming releases.

Monthly Add-ons for Members – Training Site Release

As health and wellness and community impact become more important than ever, associations are focused on ways to make membership more accessible and to expand the concept of membership through more customizable add-on options that roll up to a single monthly membership payment. Monthly Add-ons for membership is the latest development in our effort to support expanding membership options.

Review the previous releases for recurring program packages and recurring membership donations.

What’s New with Monthly Add-ons?

Monthly Add-ons will help associations provide more membership customization, as well as make it simpler to create and manage fees across multiple branches. Read the user guide for the full details, but here are a few key things to know:

• Member-level fees: Users can charge Monthly Add-ons per unit or per members
• Ease of creation: Users can create Monthly Add-ons for multiple branches all at once, while still being able to define branch-specific GL Accounts and amounts.
• Reliable recurring revenue: New Monthly Add-ons can be applied only to auto renewing monthly billing cycles
• Conversion process: Existing recurring fees must be converted to Monthly Add-ons. Converted fees will continue to function as they do today, even for memberships with non-monthly billing cycles. However, Monthly Add-ons cannot be added to these non-monthly memberships.
• Recurring Fees phasing out in 2022: We will be requiring associations to convert to Monthly Add-ons no later than the end of 2022.

Monthly Add-on functionality will be released to the Training Site for all associations on Wednesday, October 27. We want associations to take plenty of time to become familiar with new Monthly Add-ons before System Administrators can request to enable this in the Live site. Read more details about Monthly Add-ons, including how to enable in your live site, in the user guide here.

Digital Barcodes

Associations are always looking to improve the check-in experience for their members. This release introduces a new ability for members to access their digital barcode and add it to their mobile phone via applications like Apple Wallet and Google Pay.

Also, staff users will be able to send members a digital barcode via text message after adding a new membership. These features will be available for all associations in their Live Site on Wednesday, October 27.

Review the user guide here.

New “Welcome” Check-In Sounds 

We have added two more options associations can choose from for their welcome check-in sounds. To access these new options, navigate to System Options > Device Settings > Sound on Check-In > Check-In Success.

Coming soon… 👀

Finally, in last couple months of 2021 (can you believe it?!), we have a few more exciting and important releases planned.

Gender Inclusivity in Daxko Operations – Training Site Release

As we shared earlier this month, Daxko Operations will soon include expanded gender identity options to provide a more inclusive experience to all who join. In a few weeks, we will release new gender identity options to give people with an additional gender identity the ability to self-describe, and we will also change the listing of “Unspecified” to “Rather Not Say”.

In order to give each association enough time to provide staff training, we plan to release this functionality to the Training Site in early November and then to the Live Site a few weeks after that.

This project is one that our team took great care to research and support with data and user feedback. If you want to learn more about our research, please click HERE.

We appreciate so many associations who have assisted us along the way! If your association has any feedback, please reach out to our product team.

Cart Reminder Emails

In early December, we will be releasing automated Cart Reminder emails for abandoned program registrations, which will send to online shoppers 24 hours after they leave a cart abandoned. We already have several early adopters using Cart Reminders, and in just a few weeks they have seen thousands of dollars of revenue come in from abandoned program registration carts that were picked back up and completed.

As always, please contact support@daxko.com if you have any questions or feedback.

This Daxko Operations release includes a few enhancements that came from users in response to our recent release of monthly recurring membership donations. Plus, read more below about a few new features coming soon, including digital barcodes and Daxko’s gender inclusivity efforts.

Recurring Membership Donations Updates:

• New membership report showing members who gave as part of their monthly membership draft
• New column on campaign management to indicate campaigns enabled for recurring monthly donations
• Receipt updates to better indicate recurring monthly donations

View the user guide for the above here. These features will be available for all Daxko Operations customers in their Live site on Wednesday, October 13.

If you have any feedback or questions, please contact us at support@daxko.com.

Coming soon… 👀

Digital Barcodes

We know associations are always looking to improve their member check-in experience. Our team has been working on adding new digital barcode functionality in Daxko Operations. This would allow members to access their digital barcode through their online account and save it to their mobile phone via applications like Apple Wallet. This feature is on track to be released later this month.

Gender Inclusivity in Daxko Operations

Daxko Operations will soon include expanded gender identity options to provide a more inclusive experience to all who join. Before the end of this year, we will release gender options to allow anyone with an additional gender identity to self-describe, and we will also change the listing of “Unspecified” to “Rather Not Say”.

In order to give each association enough time to provide staff training, we plan to release this functionality to the Training Site first and then to the Live Site a few weeks later. Stay tuned to the product blog for our next post in two weeks with more information.

This project is one that our team took great care to research and support with data and user feedback. If you want to learn more about our research, please click HERE.

We appreciate so many associations who have assisted us along the way! If your association has any feedback, please reach out to our product team.

This Daxko Operations release includes several exciting updates across the system. Be sure to review the release guides linked below.

What’s New?

• Defining areas for standard programs
• Child care categories for online registrations
• New cart reminders in the Training site
• and more!

Associating Programs with Areas

As we continue to enhance scheduling capabilities within Daxko Operations, we want to provide associations with a better representation of the activities taking place in their facilities – that includes standard program offerings. With this release, we are introducing a new way to define branch areas for standard program sessions so that segments can be displayed on calendars, giving staff visibility into what programs are happening when and where. Read the user guide here.

Curious about Daxko Scheduling? Check it out: Daxko Scheduling Overview

Child Care Category Updates

This release contains the ability to control the visibility of child care categories in order to enhance the online registration experience. This will allow users to show or hide child care categories online as well as change the category status to Active or Inactive. Read more details here.

Report Page Updates

We have made a few more updates to the technology we use for three finance and fundraising report pages. The URL for these pages will be slightly different, and users may notice minor layout changes, but report functionality, filters, and exports have not been changed.

The pages that will be updated are the following:

• Finance > Refund > Approve Refund
• Fundraising > Campaign Stats

Note: If users have any of the above pages bookmarked in their browser, they will need to update the URL following this release. The old URL will no longer work.

New Cart Reminders in Training Site

In the age of online shopping, most of us are familiar with this scenario:  you browse products or offerings, you see something you’re interested in, and you add it to your cart. Then, before you complete the purchase, you have second thoughts or get sidetracked, and you step away from the process. Now, you’ve left an “abandoned cart”.

With this release, we will be introducing automated email reminders for all Daxko Operations associations in their Training site. We already have some early adopters using this feature to help gather more insights before we release to all Live sites. In the meantime, we encourage you to try it out in your Training site. Read the user guide here.

Please contact support@daxko.com if you have any questions or concerns.

With this release, we have a few updates that came directly from user enhancement requests, plus, some minor updates to report pages. Also, our team is exploring new digital barcode functionality, which will be coming later this fall. Read more about that below.

Enhancements from User Feedback

• We have added an Export button on the Refund List report (Finance > Accounting > Refunds)
• During the renewal of a membership unit, we will no longer send a renewal email to inactive members on that unit. Renewal emails will only send that unit’s active members.

Report Page Updates

We have also made more updates to the technology we use for three finance and fundraising report pages. The URL for these pages will be slightly different, and users may notice minor layout changes, but report functionality, filters, and exports have not been changed. If users have any of these pages bookmarked in their browser, they will need to update the URL following this release.

The pages that will be updated are the following:

• Finance > Shift Close-Outs
• Finance > Deposit List
• Fundraising > Reports > Pledge Statement

The above items will be available for associations on Wednesday, September 15.

Contact us at support@daxko.com if you have any questions or concerns.

Coming Soon: Digital Barcodes

We know associations are always looking to improve their member check-in experience. Our team has been exploring new digital barcode functionality in Daxko Operations. This would allow members to access their digital barcode through their online account and save it to their mobile phone via applications like Apple Wallet.

With this release, we have made a handful of small updates, including a confirmation email for registrants who move from the waitlist to the roster, as well as changes to some report pages.

Waitlist-to-Roster Registration Email

It’s important for members to know when they move off the waitlist for that program they’re signed up for. For traditional program registrations and child care and camp program registrations, we have added a confirmation email that registrants will receive when a staff member moves them from a waitlist to the roster. The email will be the same email that is sent when someone registers in-house or online.

Report Page Updates

We have also made updates to the technology we use for seven membership and finance report pages. The URL for these pages will be slightly different, and users may notice minor layout changes, but report functionality, filters, and exports have not been changed. If users have any of these pages bookmarked in their browser, they will need to update the URL following this release.

Here are the pages that will be updated:

• Membership > Mailing List
• Membership > Membership List
• Membership > Membership Type Unit List
• Finance > Member Statements
• Finance > Third Party Statements
• Finance > Pending Batch
• Finance > Credit Card Batch List

The above items will be available for associations on Tuesday, August 31.

Expanding Membership Through Recurring Revenue

Meanwhile, we’re continuing to focus on creating new ways for associations to expand the value of membership. In July, we introduced recurring program packages, making it easier for members to add program packages (and even schedule them!) as part of their monthly membership dues. And earlier in August, we released recurring donations so that members could include a monthly donation to associations.

Up next this fall, we will be releasing functionality around new recurring monthly add-ons for things like amenities and other services. Also, stay tuned for new automated cart reminder emails for “abandoned” registrations.

As always, contact us at support@daxko.com if you have any questions or concerns.

Donations are crucial for your association, and your team works hard to fundraise for annual campaigns, capital campaigns, and other causes. With this release, staff can easily add a recurring donation to monthly membership dues. Recurring donors can help give associations a predictable, effective path toward consistent fundraising growth—plus, donors love the option to give in a budget-friendly way!

We heard from associations that members want to see monthly donations as part of their monthly membership dues. This project is another part of our ongoing efforts to expand membership. Check out our recent release of recurring program packages. And later this year, we’ll be releasing new functionality for monthly membership add-ons and amenities.

Recurring Donations will be released to the training and live sites for all associations on Wednesday, August 18. 

Monthly Recurring Membership Donations

Once campaigns have been set up to allow for monthly recurring donations, users can add one or more donations on membership dues setup. The recurring donations added to membership dues offer members one expanded membership experience and, therefore, a single price.

Coming Soon…

We understand that associations may need some time to set up campaigns to allow monthly recurring donations, and we plan to continue enhancing this experience for staff and members. Within the next month, we’ll be releasing changes that will accommodate returns of monthly dues that contain a donation. Stay tuned for that and more.

For more details about recurring monthly donations, read the full user guide here.