Daxko Operations: The GroupEx PRO Integration is Here!
This release, our last major release of 2022 for Daxko Operations, includes an exciting new integration with GroupEx PRO, creating a seamless experience for members searching, selecting, and managing their group exercise participation. Associations using GroupEx PRO now have the tools needed to vastly streamline the member experience. See below for the full user guide and other resources to help your team to make the most of this integration.
In addition to this, we also have a few new features and enhancements to fundraising and programs included with this release. Check those out below!
GroupEx PRO + Daxko Operations Integration
We know your team needs to own the end-to-end member experience. Through the new Daxko Operations and GroupEx PRO (GXP) integration, you can now provide members with a single set of login credentials for all areas of your online member experience.
When this integration is live, active members will use their Daxko Operations online account credentials to book GXP class reservations through your website, Daxko Mobile or Community Connect member apps alongside Program Registrations and other activities they manage through their online account.
Plus, Welcome Center or Front Desk staff will also be able to view, edit, cancel, and reserve GXP classes for active members from inside of Daxko Operations. Our team is thrilled to provide this integration, and we hope your team is excited to provide this for your members!
Here are a few helpful guides to assist your team and your members through this transition:
Daxko Operations + GXP Integration FAQ
Setup User Guide for Admins
Member Experience Changes
Welcome Staff Guide
If your organization does not currently use GroupEx PRO and you’d like to learn more, please contact support@groupexpro.com.
Other Enhancements and Updates
Pledge Amount Summary: Unit Level Giving History
This release includes updates to the Fundraising Pledge Amount Summary Report. The report features a new page design as well as new group by unit functionality. Now staff users can easily access any pledges tied to the same membership unit for a specific campaign or date range. Check out the user guide here.
Q&A Rosters for Program Packages
Previously, only standard programs and childcare programs provided a summary of participant Q&A responses in this format. Now, users can easily download and view Q&A responses for package programs as well. Check out the user guide here.
Online Program Registration – View Full or Waitlisted Programs
This release includes new labels that will be displayed for standard programs and camp programs with sessions that are full or sessions with a waiting list. Now, when members browse for a program online, they can easily identify which programs have capacity or a waiting list.
- The Full label will be visible when all segments in the program are full and there is not a waiting list enabled.
- The Waiting List label will be visible when all segments in a program are full and there is at least one segment with a waiting list.
- No label will show if at least one segment in a program has spots available.
Note: the new labels will not display for child care programs due to more complicated scenarios with traditional child care programs and rate plans.
These items will be available for all organizations in Live sites and Training sites on Wednesday, December 7. If you have any questions, please contact support@daxko.com.